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Know Your Rights

Understand your rights as a public transport passenger in Nepal.

Student Discounts

Students are entitled to discounted fares on eligible public transport services. Carry a valid student ID and present it when requested to receive the applicable discount.

Senior Citizen Discounts

Senior citizens may be eligible for discounted fares on certain public transport services. Ask the driver or conductor if a concession applies to your journey.

Official Fare Information

Public transport fares are approved by the relevant authorities. You have the right to know the correct fare before paying and should only be charged the officially approved amount.

Protection Against Overcharging

If you believe you have been charged more than the official fare, verify the fare using BhadaKati. Reporting incorrect fares helps improve transparency for everyone.

Report a Problem

If you experience overcharging, are denied an eligible discount, or notice incorrect fare information, please let us know so we can review and improve the information available on BhadaKati.

Report Fare Information

Check Fares Before You Travel

Knowing the official fare before your journey is one of the simplest ways to avoid overcharging and travel with confidence.

What to Do if Your Rights Are Violated

If you are overcharged or denied an eligible discount, verify the official fare and report the issue to help keep BhadaKati accurate.

Call 103

Charged more than the official fare? Report overcharging or passenger misconduct directly to the Traffic Police hotline.

Call 103

Report an Issue

Report incorrect fares, missing discounts, route issues, or other passenger transport problems to help improve BhadaKati.

Report Issue

Know Your Rights

Learn about fare rules, passenger rights, and available discounts for public transport in Nepal.

Read Your Rights

Contribute

Help improve BhadaKati by submitting verified fare updates, route corrections, and other transport information.

Contribute