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Report Fare Issues

Report overcharging, denied discounts, incorrect fares, or other fare-related issues to help improve public transport for everyone.

Call 103

Call 103 to report overcharging, denied discounts, incorrect fares, or other fare-related misconduct. This is the fastest way to contact the Traffic Police.

Call 103

Report Online

If you are unable to call or would like to provide additional details, you can submit a report using our online form.

Open Report Form

What can you report?

  • Overcharging or incorrect fares
  • Student, senior citizen, or disability discounts not provided
  • Fare different from the official fare
  • Driver or conductor misconduct related to fares
  • Other fare-related issues

Why reporting matters

Passenger reports help identify fare-related problems and support fair pricing, better enforcement, and more accurate public fare information.

Reports also help BhadaKati improve the accuracy of its fare database, making the platform more useful for everyone.

Other ways to help

You can also learn about your passenger rights or contribute fare information to improve BhadaKati.